Pro-Exchange,Lync & Office 365
Belgian Microsoft Unified Communications Professionals
Microsoft Exchange Server, Microsoft Lync Server & Office 365
Strange behavior with connect-mailbox

Imagine you have a mailbox-enabled user, User A, as can be seen in the pictures below.

 

And then, you decide to delete User A from Active Directory using Active Directory Users and Computers

 

And you decide to link the mailbox of user A to a new user called "Replace A". When checking the mailbox retention time you notice it is set at the default 30 days, however you don't see the mailbox in the list of disconnected mailboxes...even though you do see the mailbox when checking the mailboxstatistics for that database...

 

This is the point where the EMS cmdlet Clean-MailboxDatabase comes to the rescue, running this cmdlet will force Exchange to mark all disconnected mailboxes as disconnected, as can be seen in the event viewer.

 

 

 

And "User A" is available in the Exchange management console to be reconnected to any non-mailbox-enabled user, like "Replace A"

 

 

 

But, when trying to log into the mailbox using OWA you notice it doesn't work...

 

 

Resolution?

There are two ways of solving this issue. One way is to grant user "Replace A" explicit Full Mailbox Access right to its own mailbox using the shell, or using the GUI. Another way is by moving the mailbox to another store (same or different server), as can be seen in the pictures below:

 

 

 

 

Problem solved :-)

 

-Ilse


Posted 05-20-2009 4:32 by Ilse Van Criekinge
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Comments

Exchange 2007 wrote Do you need the Exchange Management Shell?
on 06-10-2009 9:46

To manage Exchange 2007, you can use the Exchange Management Console, or the Exchange Management Shell